Own presence

The My presence display in the Main window shows the user's currently set presence information (or the information determined by estos UCServer) . Therefore the user can see at any time how they are visible in the system for other users. The user interface visualizes upcoming appointments, status of phones, including set call forwardings and allows access to the settings of estos ProCall.

My presence

[1] My own presence
[2] State / Note
[3] Current logged in user
[4] Own lines
[5] Own Audio/Video devices
[6] Own calendar
[7] Main menu

This area consists of several parts (in order from left to right):

  • My presence
    The large presence symbol shows you your current presence state (manually set or determind from the estos UCServer). For more information about the symbols and colours used by estos ProCall see Presence symbols. If you click on the presence symbol the menu for presence settings and presence profiles opens.
  • Currently logged-in users with status and memo
    The two lines of text contain the name of the user who is logged in in the first line and the status in text form below with the memo just set if present.
    If one of the texts is clicked a dialog opens to modify the current presence. The status, the memo and a Diversion profile can be selected in this dialog. These settings are immediately accepted when the "OK" button is clicked.
  • Own line(s)
    All phone lines of the user will be shown as symbols. You can find more information about phone lines in Lines options.
  • Own Audio-/Video devices
    The item stands for the Audio-/Video devices available for Audio-/VideoChat. The item can be clicked or it can be opened per ALT+V keys to configure the usage of the Audio-/Video devices. Once the item is clicked a menu allows configuring if Audio- and Video devices are to be used (for VideoChat), if Audio devices only are to be used (for AudioChat) or if no devices are to be used (Audio/VideoChat off). The selected configuration can be changed later any time by pressing the AV device item at the My Presence area. Further an Audio-/Video Wizard can be started to store the devices to be used with Audio-/VideoChat. The tooltip on the item gives you a description of the devices you are using. Additionally the color of the item describes the actual status of the devices. If it is "green" all devices are ready to use, "red" for devices are in use and "gray" means that no devices are available. A triangle symbol is used for VideoChat, a headset symbol is used for AudioChat. For more information about Audio/Video communication see Audio-/VideoChat.
  • Own diary
    Shows the current diary status and permits opening the diary if available. A tool tip will show the next scheduled appointment. Moreover, you can look into the context menu (right click) and read the diary so as to selectively reconcile your appointments with estos UCServer.
  • Main menu
    Opens the estos ProCall main menu.

Presence settings and presence profiles

This menu can be opened with clicking on the presence symbol and is used to change the own presence state and for configuring of presence profiles.

A presence profile is a combination of a presence state, a note and a forwarding profile. How to configure an own presence profile is described later on in this section.

Presence entries
The first part of the menu displays the currently available presence profiles. There are four pre-defined profiles, one for each presence status. The menu entry describes precisely what is set on selection.

Reset status
With this, the user can reset a manually set presence state. This does not change the memo or set call redirections.

Set memo…
This menu entry opens a small dialog in which a memo text can be entered. Memo texts which have already been used can be set again with the History... button. The text is saved with the OK button; Cancel closes the dialog without setting the text.

Delete note
Deletes the memo just set.

Set presence…
Opens a dialog with which all presence aspects can be set simultaneously. The user can select their status, the memo and a diversion profile here and set them by confirming with OK. Cancel closes the dialog without making changes to the presence.

Edit presence profiles…
Opens a dialog which can be used to configure presence profiles.
There are four default profiles, which can't be deleted but adopted to your needs.
The user can also create own additional profiles with the New button.
As well Edit as New open a further dialog which permits all aspects of a profile to be set.

Version 5.1