The estos ECSTA for BroadWorks can be installed on all Windows® systems that support Microsoft® TAPI 2.0 or higher. The following systems are supported in 32- as well as in 64-bit versions.
Depending on the interface that is used for BroadWorks platform access, appropriate ports for the communication between ECSTA for BroadWorks and the BroadWorks platform must be provided by your service provider.
You can get the information for the access configuration from your service provider.
It is required by default
|Interface / connection-type||configurable port||fixed port|
|XSI over http||80|
|XSI over https||443|
|CTI connection unencrypted||8011||80|
|CTI connection encrypted||8012||443|
First the ecsta tries to resolve a SRV record via a SRV lookup If a corresponding entry is found, it will be used as the destination.
The provider must enter the following records:
|_ecsta._tcp / _ecsta._tls||for http / https||Example: _ecsta._tls.web.provider.de|
|_ecsta-cti._tcp / _ecsta-cti._tls||for the CTI connection unencrypted / encrypted||Example:_ecsta-cti.web.provider.de|
Example: SRV-Lookup for _ecsta._tls.web.provider.de
Server: google-public-dns-a.google.com Address: 18.104.22.168 Non-authoritative answer: _ecsta._tls.web.provider.de SRV service location: priority = 20 weight = 20 port = 443 svr hostname = web1.bwAccessURI.com _ecsta._tls.web.provider.de SRV service location: priority = 10 weight = 20 port = 443 svr hostname = web2.bwAccessURI.com
If no SRV record is found in the SRV lookup, the URL entered in the configuration is used.
For the connection of the ECSTA for BroadWorks to the BroadWorks platform via the CTI interface processing of various requests requires a http connection. Reading the lines or the use of the remote office function requires an additional access via http (port 80 or 443 with encrypted connection).