Introduction

estos ECSTA for Openscape 4000 makes available several Telephony Service Providers for Microsoft® Tapi 2.1 (also 2.2 and 3.0). These Tapi drivers produce a central communication between a PC (CTI Server) and the telephone system. On this CTI server all devices on the telephone system are available as Tapi lines.

All estos ECSTA for Openscape 4000 drivers use the efficient interface CSTA in order to communicate with the telephone system.

For the installation and management of the driver see Driver Management.

Supported Telephone Systems

Driver	PBX	Telecom identification
ECSTA for Openscape 4000	Unify OpenScape 4000	Telekom Octopus F900
ECSTA for Openscape 4000	Unify CAP General	Telekom Octopus F CAP
Driver	PBX	Telecom identification
ECSTA for Hicom 300	Siemens Hicom 300 with CA300

Using the driver in the network
After installing the driver, you may use all configured line devices on the server as TAPI-lines. If you are using a server based CTI Software, you may install it now. To have the TAPI-devices available on all workstations, the TAPI-driver must be distributed in the network. There are the following options:

1. estos UCServer
   The estos UCServer is a CTI/UCC server software which distributes the telephony information across the network using a graphical client or a multi-line TAPI driver. Workgroups, domains, Active Directory® and Terminal Server are supported.
2. estos CallControlGateway
   The estos CallControlGateway for Lync/OCS is a gateway that connects the TAPI-lines with the Lync/OCS server. This enables the Lync/OCS client to use traditional telephone devices via Remote Call Control (RCC).
3. Windows® Telephony Server
   The Windows® Telephony Server is a component of Windows® server operating systems since Windows® NT. You will need a domain. The service is limited to domain users.