Profile

A profile consists of a list of optional settings for users. These settings are loaded and applied by te estos ProCall. The settings, defined in the profile, overrule the corresponding Registry settings from HKEY_CURRENT_USER in the client. If a setting is preset in the profile, this setting is write protected in the estos ProCall.

A profile can be assigned to every user. If no profile is assigned to a user, the standard profile with the name "Default" is used. This also applies if the assigned profile for the user was deleted.

The settings of the profiles offers a similar functionality as the administrative templates of the Active Directory® group guideline. The settings are applied with the following priority:

  1. HKEY_LOCAL_MACHINE - Group guideline
  2. HKEY_CURRENT_USER - Profile
  3. HKEY_CURRENT_USER - Group guideline
  4. HKEY_CURRENT_USER – User settings

Profile name
Every profile must have an unique name. A description of the profile can be optionally entered.

Custom Tabs
In this section, addresses of websites can be configured which are shown in the estos ProCall as tabs in the main window. This allows you to integrate web based applications in estos ProCall.

Provide a title each which names the tab and URL (e.g. http://intranet) which is displayed.

Some web applications imply a certain (newer) Internet Explorer® version. You may set the needed emulation mode in the registry for this purpose. With the following registry entry estos ProCall will use the Internet Explorer® 9 compatible mode:

HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node)\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION\ECtiClient.exe = [DWORD] = 9000

In order to use the Internet Explorer® 11 emulation mode set this DWORD value to 11000. More information and adaptabilities for embedded Internet Explorer® controls may be found on the Microsoft® web pages.

Fax
This section allows you to configure the client-side fax integration for estos ProCall. The application offers you two different integrations from which you must select one. If you select "Exchange Gateway", both your incoming and outgoing fax messages are displayed by Outlook® as emails or By choosing WebService, both incoming and outgoing faxes will be displayed, recorded and sent through custom tab pages in estos ProCall.

Advanced
Every line can be edited with Edit. Every line can contain one or several settings. Every line can also consist of three statuses:

  • Not configured
    No specifications are given by the server for this setting.
  • Activated:
    This setting is preset by the server.
  • Deactivated:
    This setting is deactivated by the server. This status is not available for all settings.

Grouping attributes
This section allows you to define attributes for the profile, which can be used in estos ProCall as additional criteria for grouping contacts. estos ProCall displays to each user the grouping attributes available in his or her profile, from which the user can set one as the active attribute (e.g. in terms of what needs to be processed).

The ActiveContacts in estos ProCall (e.g. those on the Favorites tab) show which grouping attribute is active, and can be arranged in groups based on that attribute (e.g. in terms of what you need to process). This way estos ProCall gives you extra help in making decisions when performing connection tasks.

Grouping attributes are specified in two steps:

  • First, a profile-wide list of all possible grouping attributes is created. This can be done in any profile. The list is then displayed identically in all profiles.
  • Then in a second step, the subset of grouping attributes which are to be assigned to users with a given profile are checked off in each profile.
See also:
User

Version 6.2