The top 5 customers with the most calls made (incoming and outgoing). The Others section refers to the other projects. Projects with the same results are sorted alphabetically. To analyze the calls or call duration of your employees for a project in more detail, click on the segment of the project. A new graphic opens with the Number of Calls or Call Duration of your Employees for a Project over Time.
The following are displayed:
Evaluation according to:
|Database: This evaluation only refers to the current time period, not the comparison time period!|