User settings

Here all user relevant settings are carried out. This includes the contact information of the user,Numbers and line assignments, Services that can be used and the user's rights.

General

Field Description
User name (login) This is the user name the user logs in at the estos UCServer. It corresponds to the Windows® login name if Active Directory® is being used.
Identity The identity of the user, in order for them to be clearly addressed in the Federation scenario. The identity starts with 'sip:', followed by username, '@' and the users presence domain.The presence domain must be in agreement with the UCServer, so that the user will then also accessible from outside of the company via the federation.
First name The user's first name (e.g. Arthur).
Last name The user's last name (e.g. Dent).
Displayed name This is the user's full name (e.g. Arthur Dent). This can occur several times and is only used for display purposes. If the field is empty, a suggestion is automatically shown when the first and last name are entered.
E-mail address This is the e-mail address of the user. Among other things, it will be used for notifying the user about missed calls and voice-mail messages.

Telephone numbers

The phone numbers of a user are the same as in their contacts. This applies to the estos UCServer users as well as to Federation contacts. The estos UCServer searches for lines to the phone numbers while loading user accounts. The user automatically receives the lines belonging to him without further configuration. This can be configured in the global settings in the UCServer and via a specific setting in the user database. See Automatic line binding.

Numbers are displayed as how they are stored in Active Directory®. Whilst the user accounts are downloaded in the estos UCServer they are converted into supercanonical notation. If several locations are used, the phone numbers must be given in the Active Directory® in supercanonical notation!

Field Description
Business The user's primary business phone number
Business 2 Another business phone number of the user
Private The user's private phone number.
Mobile The mobile phone number of the user. This phone number is used, for example, for the automatic setup of call diversions and to send SMS text messages.
Voice mailbox The user's mailbox phone number. The mailbox is the user's personal answering machine. This number is used for automatically setting up call redirections. It should be entered as an internal phone number (e.g. 147).
Recording server The phone number of an external Call Recording server. This field is only required if you use an external server rather than the integrated Call Recording server. If this field is filled in, the given phone number is used for Call recording. If no number is entered, the centrally configured number is used.

Other, for phones that cannot be seen by other users

Permits the allocation of phones which are not in the contact details of the user. The user can use these phones as usual.

Field Description
First phone Number of first line
Second phone Number of second line

Contact address

The contact address shows all contact relevant details of the user. They can be viewed by estos UCServer users as well as by Federation contacts (depending on the authorization).
A contact picture can be assigned to every user when using the integrated user administration. This picture is then displayed at different places in the estos ProCall. This photo is used (thumbnailPicture) if the Active Directory® user administration is used. The picture is scaled to the size of 96x96 pixels when it's saved or added.

Services
Enter here which software and functions the user is allowed to use. The user can obtain more rights through membership in a Group as mentioned here.

Field Value
CTI lines If this option is switched on, the user is allowed to use CTI functions.
If, on the other hand, the option is not activated, the user can use only presence and chat functions.
Configure user profile personally If this option is activated the user may change server-related settings themselves.
Start chat If this option is activated the user may send text messages to other users.
Allow audio chat If this option is activated, the user is allowed to use audio chat with other users.
Allow video chat If this option is activated, the user is allowed to use audio and video chat with other users.
Accept screen sharing requests If this option has been enabled, the user may only use the screen sharing features when other users have invited them to do so.
Initiate desktop sharing If this option has been enabled, the user may independently share their desktop with other users as well as invite other users to share their desktops.
Send SMS If this option is switched on, the user may send SMS text messages. For this the SMS dispatch must be configured in the UCServer.
Send missed calls as an e-mail If this option is activated, the user receives e-mails for missed phone calls. For this the mail settings has to be configured in UCServer. The user decides in the estos ProCall settings whether they want to use this feature.
Deliver unanswered phone calls as SMS text messages. If this option is activated, the user receives SMS text messages for missed phone calls. For this the SMS settings has to be configured in UCServer. The user decides in the estos ProCall settings whether they want to use this feature.
Record calls If this option is activated the user may use the call recording function.
The call recording must also be configured for this.
Profile page visible to anonymous users When this option is enabled the members of the group are visible via the profile page of the web service.
Use phone books If this option is activated, the user is allowed to use phone books as a contact data source. The usage regulations of the respective manufacturer are to be followed. Phone books are linked via estos MetaDirectory.

Additional lines
Here, additional lines can be made available to a user. These lines are then displayed on the Client in Favourites within a specific group that cannot be changed by the user. From there, these lines may be copied into other groups or into the monitor.

Field Value
Display outgoing calls If this option is activated the user may see the phone numbers and names with which this extensions makes calls if the calls are initiated from here.
Display incoming phone numbers If this option is activated the user may see the phone numbers and names with which this extensions makes calls if this extension is called.
Pick up calls / Configure call forwarding If this option is activated the user may pick up calls from this extension.

Authorizations
Which users have authorizations for the user just opened and what the authorizations are can be specified here.
User authorizations can also be given by group membership and by global assignment. These cannot be viewed here.
This setting can also be changed by the user themselves via estos ProCall. For federation contacts these settings can only be changed in estos ProCall.
Authorizations are always cumulative, i.e. if the authorization is given in one place it cannot be removed again at another.

Version 6.0