- Configure the individual locations based on the key performance indicators for the respective location.
- In Advanced Location Settings, enable Enable Location Integration and Determine Phone Numbers from Other Locations.
- To the extent that direct dialing of an abbreviated phone number across locations is possible, also enable Abbreviate Phone Numbers before Dialing. If dialing through cross-network identifiers is available, corresponding rules should be configured under PC Dialing. Alternatively, the telephone system can take over the conversion of the phone numbers to be dialed.
The internal phone numbers must be converted to fully canonical external phone numbers for arbitrary phone numbers ranges and for phone numbers outside phone number range (DDI/internal). For this, enter the transformations in Internal Rules. In this manner, the fully canonical representation can be sought from the internal phone numbers in the associated databases and, vice versa, the fully canonical phone numbers can be abbreviated before dialing the internal extension numbers. The rules necessary for this should be entered under PC Dialing.