With the introduction of OpenScape Business, Unify has decided to make MULAP monitoring mandatory at the telephone system for all MULAP groups. As a consequence of this change, it will no longer be possible to monitor and control the group members for a configured MULAP group in a dedicated manner. Functionally, this limitation occurs at the platform.Limitations related to MULAP monitoring on the system side:
If the driver should also initiate calls from the MULAP group member devices (such as a DECT phone), activate the "Depict MULAP Group Members" option from Advanced Settings. The driver will then show the slave devices in addition to the group number for the MULAP group.
A call using this line will only be shown by the driver and subject to control, when it was initiated to a member over the application layer. If you initiate, or answer, a call manually on the same end device, the driver will show the call as going to the MULAP group number and not going to the corresponding line.