estos ECSTA for Avaya ACM offers a Telephony Service Provider (TSP) for Microsoft® Tapi 2.1 (also 2.2 and 3.0). This Tapi driver implements a central communication between a PC and the PBX system. estos ECSTA for Avaya ACM uses the Avaya Application Enablement Server (AE Service) for connecting to the PBX system.
For installation of the driver see Driver Installation.
For administration of the driver see Driver Administration.
Using in the network
After installing the driver, you may use all configured line devices on the server as TAPI-lines. If you are using a server based CTI Software, you may install it now. To have the TAPI-devices available on all workstations, the TAPI-driver must be distributed in the network. There are the following options: